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Legal: Privacy Policy Terms & Conditions Community Guidelines

Privacy Policy

Last Updated: 27 February 2026

Effective Date: 27 February 2026

Entity: UniUze (Individual App Developer)

Contact: support@uniuze.com

Operating Region: Karnataka, India

Version: 2.0

1. Introduction

UniUze operates a mobile application helping college students discover and connect for carpooling within campus settings. This policy explains our data collection, storage, usage, and protection practices. As an individual developer operation, all data handling serves solely operational purposes.

2. Eligibility Requirements

The app restricts access to enrolled college students in India, verified through college email domain via OTP-based verification.

3. Information We Collect

3.1 Personal Information

  • Full Name
  • College Email ID (OTP verification)
  • Gender
  • College Name
  • Academic Programme
  • Year of Study
  • Password (stored in hashed format)

3.2 Carpooling/Ride Data

  • Ride creation dates and times
  • Origin/destination coordinates (via Google Places API)
  • Seat availability information
  • User participation lists
  • Ride status and history

3.3 Chat Data

In-app communications are stored in our database. Please note that chats are not end-to-end encrypted.

3.4 Device & Technical Data

  • Device type and OS version
  • IP address
  • Push notification tokens (Firebase)
  • Request logs for security purposes

3.5 Analytics Data (via Firebase Analytics)

We use Firebase Analytics, a service provided by Google, to collect anonymized app usage data. This includes:

  • App usage patterns (screens viewed, features used)
  • Session duration and frequency
  • App crash reports and performance metrics
  • General device and network information

This data is collected in anonymized/aggregated form and is not linked to your personal identity.

3.6 OTP & Verification Logs

  • Email delivery logs
  • Attempt timestamps
  • Verification status

4. How We Use Your Data

  • Identity verification
  • Ride listing creation and display
  • Facilitating communication between students
  • Sending essential notifications
  • App usage analytics via Firebase Analytics (by Google) to understand feature usage, improve performance, and enhance user experience
  • Security and misuse prevention

5. Data Storage & Location

All data is stored on self-hosted MongoDB on AWS servers based in India.

External integrations include:

  • Google SMTP (for email delivery)
  • Firebase Cloud Messaging (for push notifications)
  • Google Places API (for location services)
  • Firebase Analytics (for anonymized app usage analytics)

Firebase Analytics data may be processed on Google's servers, which may be located outside India. Google's privacy practices are governed by Google's Privacy Policy.

6. Data Sharing Policy

We do NOT share personal data with:

  • Advertisers
  • Government authorities (except upon valid legal request from Indian authorities)
  • Data brokers
  • Marketing partners

Firebase Analytics (by Google) receives anonymized app usage data to help us understand and improve the app. No personally identifiable information is shared with Google for advertising or marketing purposes.

7. Data Retention

  • Currently, there is no automatic deletion schedule
  • Personal information is stored indefinitely unless user requests deletion
  • Ride listings and chat messages are retained for operational/analytics purposes
  • Verification logs are maintained for security

8. Your Rights

8.1 Available Rights

  • Access your personal information via email request
  • Delete your account once supported (removes personal details only; ride history and chats are retained)
  • Delete your own ride listings when they are inactive

8.2 Currently Unavailable

  • Profile data correction (planned for future)
  • Analytics opt-out (operationally essential)

9. Security Measures

We implement the following security measures:

  • HTTPS for all data transfers
  • Hashed passwords
  • JWT-based authentication
  • Server and database access controls
  • AWS host-level encryption

Note: No system can be 100% secure. We continuously work to improve our security practices.

10. Policy Changes

We may update this policy from time to time. Continued use of the app after changes indicates acceptance of the modified terms. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: support@uniuze.com

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